Configuration Server & MediaBar Updates

Scheduled Maintenance Report for OpenMethods

Completed

The scheduled maintenance has been completed.

Posted Jan 20, 2023 - 01:09 EST

Verifying

Verification is currently underway for the maintenance items.

Posted Jan 20, 2023 - 01:06 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 19, 2023 - 23:45 EST

Scheduled

We will perform maintenance and updates to Configuration Server & Media Bar. There is no expected impact on service availability.

Updates & Improvements Delivered Via Scheduled Maintenance:

Configuration Server:

Fixes to the import functionality for users.

MediaBar:

NICE inContact Integration Improvements to address issues with sending PopChat request to disconnected agent sessions.

If you experience any issues during this maintenance or have any questions or concerns, please send an email to care@openmethods.com Thank you.

Posted Jan 18, 2023 - 16:40 EST

This scheduled maintenance affected: Configuration Server.